Debtrak’s full debt lifecycle capabilities puts it in a class of its own.
Debtrak is used by a wide-range of government, financial institutions and other large enterprises around the world because of its ability to address needs like no other debt collection software.
Debt collection is more important than ever, but there are few, if any, technologies as versatile and powerful as Debtrak. The platform has proven so successful that once an organisation starts using it, we’ve never seen a client defect to another software since we began in 2002
The reason is clear: 1500 features, functions and tools that address a range of issues and needs that are currently unaddressed by most debt collection software. No developer is needed to configure, users can set up features in minutes, instead of days or months.
Debtrak delivers for government, agency, outsourcers, utilities, telcos and financial institutions with robust and scalable architecture and an unparalleled support base for redundancy and full customisation. “Follow the sun” support (global level 2) means you’re never left stranded, and low-cost licensing bolsters your bottom line.
We integrate with industry standard interfaces, payment gateways, diallers, data services, import/export. Debtrak features a client and debtor extranet with mobile responsive debtor web application. Our PCI DSS compliant and regularly penetration-tested systems are part of our Defence-in-Depth Strategy.
Customers come first for Debtrak. Nothing matches our 24/7 support team of regionally-focused account managers and developers.
Outsourcing and Debt Collection
Banking and Finance
Debtrak is a key component in Austral’s Operational Excellence. The system automates and simplifies many of our processes allowing our people to focus on what they do best, connect with customers. It also allows us to create our own value adds and tailor the system to our various client’s requirements. Since the system was implemented our business has gone from strength to strength.