Clients
Outsourcing and Debt Collection
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Australian Receivables Limited
Australian Receivables offers a range of collection processes, designed to meet the needs of customers with both commercial and consumer receivables service requirements.
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Mercury Collections
Mercury Collections is a Sydney based full services debt collection and legal recovery firm. We provide an extensive range of solutions for debt collection, credit control, process serving and background investigations to local, national and international clients.
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Receivables Management Limited (NZ)
Provides the business and public sector with access to world class facilities and techniques, in the rapidly expanding receivables, outsourcing and information markets.
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CCI Credit Management
Debt collection agency. Specialists in UK and international debt collection including commercial, consumer, hospital and higher education debt.
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NCO Europe - An EGS Company
NCO is a leading Financial and Customer Care outsourcing partner.
Government
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Crown Solicitors South Australia
The Crown Solicitor’s Office, through the Attorney-General, provides legal services to government Ministers, agencies and departments, including legal advice, representation before courts and tribunals, negotiating of commercial contracts, drafting and production of legal documents, counsel for the conduct of summary prosecutions and Magistrate’s appeal, native title claims management, land conveyancing, and investigation service.
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Department of Justice Victoria, Australia
The Department of Justice and Regulation delivers high-quality services to Victorians and supports a safe, just, innovative and thriving Victoria.
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New South Wales Department of Justice
The Department of Justice delivers legal, court and supervision services to the people of NSW by managing courts and justice services, implementing programs to reduce crime and re‑offending, managing custodial and community-based correctional services, protecting rights and community standards and advising on law reform and legal matters.
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New South Wales State Debt Recovery Office (SDRO)
We are responsible for the receipt and processing of fines and fees issued by various government agencies and authorities, and administering the fines enforcement system for the collection of unpaid fines and fees.
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VIC Asset Confiscations Office
Asset Confiscation Operations manages the confiscation and disposal of property connected to crime.
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South Australia Attorney General
The Attorney-General’s Department (AGD) brings together a diverse group of functions in the justice sector for and on behalf of the South Australian community.
Banking and Finance
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Heritage Bank
Heritage is proud of being Australia’s largest customer-owned bank, and we’re even prouder of our mutual status. It means we don't have shareholders, so when you have a Heritage account you’re not just a number; you are one of our owners and can have a voice in how we operate.
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H&T UK
H&T Pawnbrokers offers unsecured and secured personal and business loans. We’re here to help you access cash in a safe and friendly environment. Depending on your need, we will try to find the right solution for you from a wide range of products.
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IMB
IMB bank serves around 180,000 members, has $5 billion in assets and 44 branch locations in Illawarra and around the country. IMB is regulated by the Australian Prudential Regulation Authority, the Australian Securities and Investment Commission, and is a Member of the Customer Owned Banking Association, an independent organisation representing building societies, credit unions and mutual banks.
Debtrak is a key component in Austral’s Operational Excellence. The system automates and simplifies many of our processes allowing our people to focus on what they do best, connect with customers. It also allows us to create our own value adds and tailor the system to our various client’s requirements. Since the system was implemented our business has gone from strength to strength.