Debt Collection Software System designed to cater for the entire debt lifecycle
Debtrak is an international, multi-lingual, multi-currency Debt Collection Software System designed to cater for the entire debt lifecycle from the point of invoice generation through to settlement.
Debtrak has provided Debt Collection Software Solutions to the receivables management industry since 2002. Debtrak have a comprehensive 24 hour support team with developers and account managers based throughout Europe and APAC. Debtrak’s clients gain competitive advantage from the very latest features that are released through a managed cycle of bi-annual upgrades. Debtrak supports customisation to its client’s needs and integration with other third party systems, crucial to our client’s success.
Debtrak is a leading Debt Collection Software with installations throughout the world, proud to be compliant with all critical security programs and subscribing to best practice development methods. Debtrak caters for government, agency, outsourcers, utilities, telco, banks and financial institutions. Debtrak’s recent addition is a solution specifically catering to B2B collections – Debtrak Corporate.
Debtrak maximizes resource productivity and effectiveness by automating the collection process; enabling the operators to focus on the tasks which benefit from user interaction. Debtrak provides advanced workflows, powerful operator performance reporting and strong integration with Microsoft Office and email combined with web interfaces for operators, clients and customers.
Debtrak have a proven track record of integrating with third party systems including but not limited to diallers, payment gateways, banking systems, credit referencing agencies, Legal systems and address validation pathways.
Most importantly at Debtrak we are customer focused and accessible. If you have a query or are seeking a debt collection software solution, please do not hesitate to reach out to one of our regional representatives.
- Strong upgrade path, proven since 2002
- Robust and scalable for reliability and future growth
- Large support base for redundancy and customisation
- “Follow the sun” support team for global level 2 support
- Low cost of licensing when compared with equivalent systems
- Full disaster recovery, high availability and mirroring options
- Integrates with industry standard interfaces:
payment gateways, diallers, data services, import / export
- Client and debtor extranet with mobile responsive debtor web application
- PCI DSS compliant and regularly penetration tested – Defence-Depth Strategy
Debtrak is a key component in Austral’s Operational Excellence. The system automates and simplifies many of our processes allowing our people to focus on what they do best, connect with customers. It also allows us to create our own value adds and tailor the system to our various client’s requirements. Since the system was implemented our business has gone from strength to strength.